5 Advantages of an AI-based Virtual Travel Assistant

5 Advantages of an AI-based Virtual Travel Assistant

  21 Jan 2024  

The use technology of AI for travel created an unbeatable travel experience, thanks to simple hotel and flight bookings as well as 24/7 support for business travel and more.

1. Travel Chatbots

There is no longer a time where business travelers needed visit a travel agency to make reservations for flights and hotels. It was a hassle for business travelers since searching for the flights, booking accommodation and arranging itineraries with agents was a time-consuming.

Technology advancements have opened the way to more efficient corporate travel management through the introduction of travel chatbots. Chatbots for travel are AI-powered personal travel assistants online that travelers can connect with in order to get assistance for their travel. Chatbots can be found through applications, websites or other platforms like social media.

Chatbots that are AI-powered can serve as a virtual travel advisor during times of emergency. When there is a travel issue travelers can immediately communicate with chatbots in order to answer their concerns, even in off-hours, which might be difficult for an actual travel agent. This also saves time and money as well as assist business travelers with real-time assistance.

2. Facial Recognition

Business travel is constantly growing. According to research, 1.3 million business trips occur every each day across the US. Therefore, in order to handle the huge volume of business travellers efficiently airlines and hotels require the assistance of technologies like facial recognition.

Facial recognition is a form of biometric AI that is able to determine the identity of travellers by comparing their faces to a digital image, and the skin’s color, texture and attributes.

Thus, using facial recognition technology that is integrated with the AI travel agent, hotels and airline companies can improve the experience of customers. Hotels, for instance, can make use of facial recognition to improve security by confirming their guests’ identities prior to giving them access to the hotel room or other common space.

In addition, airlines can make use of facial recognition technology to scan the faces of their passengers. This can eliminate the requirement for printed tickets to board and help accelerate the process of boarding.

3. In-room Virtual Travel Assistants

With AI-powered travel assistants constantly evolving they are now helpful not only to assist travelers plan their travels but as well during their stay. AI-based virtual voice assistants within the room can boost business travelers’ experience particularly when they’ve had long journeys or are stressed following an event for business.

The virtual assistant in the room assists travelers by answering their queries using voice commands. It is also possible to make use of voice commands to get access to anything without getting out of their bed. For instance for instance, if a guest is looking to have their room cleaned, he could make use of the device’s voice to make a call to the front desk of the hotel instead of calling them or even going there.

The voice assistant in the room performs requests, such as setting the temperature of the room, turning off the TV off and on and adjusting the lighting as well as advising the hotel about its meals, and so on.

4. Pricing Optimization

Business travelers pay between 30 and 50 percent of their expenses in booking hotels. So, finding the most affordable offers can save you the majority of the cost for travel. But, knowing what flight and hotel to book at affordable rates is crucial. A virtual travel assistant powered by AI can assist travelers in this regard.

Its AI travel assistant makes use of predictive analytics to show most affordable prices in all times. It determines pricing strategies and displays the most an appropriate option at the most affordable price dependent on the traveler’s choices, like the most preferred time to fly and the most suitable timing to book tickets. It gives business travelers an idea of the competitive pricing and also lets them know when is the ideal time to make reservations for their business trip.

5. Data Processing and Analysis

AI-powered virtual travel assistants could assist companies to improve their travel experience with the aid of data. Online AI travel assistant is able to analyse and collect business travelers past travel data to provide insight into ways to lower the cost of booking travel, improve the satisfaction and wellbeing, improve the sustainability of business travel and get a better return on investment from every travel experience.

Furthermore, a modern virtual travel advisor like ITILITE Mastermind also pin-points specific leakage in the cost of travel as well as conducts benchmarking for industry standards and offers a step-by -step strategy on how to repair the cost leaks.